When you get in touch
If you email me, I receive your email address, your message, and any information or attachments you choose to include. I use that information to respond and help with your request.
Calendar checkout and delivery
Calendar purchases use a checkout hosted by Lulu. The calendar page loads Lulu’s purchase widget, which may receive technical information such as your IP address and browser details when it loads.
Lulu handles the transaction, printing and shipping, and uses Stripe for payment processing. Those providers collect the contact, delivery, billing and payment information needed for your order. This website does not collect your full card number.
Their handling of information is described in the Lulu Privacy Policy and Stripe Privacy Policy.
Helping with your order
I may receive order information through Lulu, along with information you send me, to answer questions and resolve printing or delivery problems. When needed, I share relevant order details and photographs of a problem with Lulu so it can investigate.
I keep support correspondence and necessary order records for as long as needed to handle the request and meet applicable recordkeeping obligations.
Marketing choices
Buying a calendar does not automatically sign you up for marketing from Ricky Roman Moments. I use order information to manage and support the purchase. If you separately choose to receive marketing updates, you can ask to stop them at any time.
Visiting this website
Hosting and security services may process basic technical information, such as your IP address and browser details, to deliver and protect this website. Links to social profiles, Lulu, Stripe and other external websites take you to services with their own privacy policies.
Questions or requests
To ask about information I hold, or request a correction or deletion, email hello@romanmoments.com. Some records may need to be retained to resolve an order or meet applicable obligations. For information held by Lulu or Stripe, their privacy policies explain how to contact them directly.